If you are unhappy with our service.
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Intrinsic Complaints Department
Newcastle upon Tyne
Tel: 0191 241 0700
You can find more information by visiting the Intrinsic Financial Services website: http://www.intrinsicfs.com/contacts/
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)