Complaints information

If you are unhappy with our service.

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Intrinsic Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: complaints@intrinsicfs.com
Tel: 0191 241 0700

 

You can find more information by visiting the Intrinsic Financial Services website: http://www.intrinsicfs.com/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

The Financial Ombudsman Service Exchange Tower London E14 9SR
Tel: 0300 1239123
Email: complaint.info@financial-ombudsman.org.uk
Website:www.financial-ombudsman.org.uk