We pride ourselves on treating our clients as individuals. They have told us they prefer a choice of service.
We pride ourselves on treating our clients as individuals. They have told us they prefer a choice of service.
| SERVICE LEVEL | OUR HIGH TOUCH SERVICE | OUR STANDARD TOUCH SERVICE | OUR LIGHTER TOUCH SERVICE |
|---|---|---|---|
| Keeping you informed | YES | YES | YES |
| Valuation milestone | YES | YES | YES |
| Personal safety net review Once a year – with the option of doing this via phone or Skype | YES | YES | YES |
| Personal safety net review Once a year – face-to-face | YES | YES | NO |
| Personal safety net review – Twice a year – face-to-face | YES | NO | NO |